Technology-enabled relationship management is often called _____.
A) business intelligence management
B) customer relationship management
C) vendor relationship management
D) domain name management

Question

Quizplus · Accepted Answer

Technology-enabled relationship management refers to the use of software and technology to effectively manage and analyze customer interactions and data. This is commonly referred to as customer relationship management (CRM). Choice A, business intelligence management, refers to the use of data and analytics to inform business decisions. Choice C, vendor relationship management, refers to the management of relationships with suppliers and vendors. Choice D, domain name management, refers to the management and registration of internet domain names.

Technology-Enabled Relationship Management Is Often Called _____