As a support technician,your goals can include ____ the user,as well as repairing the computer.
A)reprimanding
B)correcting
C)educating
D)disciplining

Question

Quizplus · Accepted Answer

As a support technician, it is important to not just repair the computer but also educate the user on how to avoid similar issues in the future. This can include teaching them how to properly use software or hardware, explaining technical concepts in layman's terms, and providing helpful tips and tricks. It is not appropriate to reprimand, correct, or discipline the user unless they are behaving inappropriately or violating company policy.

As a Support Technician,your Goals Can Include ____ the User,as