Match each term with the correct statement below. -Provides telephone or online support A)Technical retail associate B)Acronyms C)Help-desk technician D)PC support technician E)Expert system F)Bench technician G)Jargon H)PC service technician I)Ticket

Question

Quizplus · Accepted Answer

A help-desk technician provides telephone or online support for technical issues.

Answer: D
 A PC support technician is responsible for troubleshooting and resolving computer-related issues.

Answer: I
 A ticket is a record or request created by a user to report an issue or request IT support.

Note: The other terms are also related to IT support, but they do not match the given statements as accurately as the three chosen answers.

Match Each Term with the Correct Statement Below.