Match each term with the correct statement below.
-Initial letters that stand for words
A) Technical retail associate
B) Acronyms
C) Help-desk technician
D) PC support technician
E) Expert system
F) Bench technician
G) Jargon
H) PC service technician
I) Ticket
Correct Answer:
Verified
Q23: _ and advanced degrees serve as recognized
Q24: Match each term with the correct statement
Q25: _ is required if the customer must
Q26: A positive and helpful _ helps establish
Q27: _ support requires more interaction with customers
Q29: The best way to give bad news
Q30: Knowing how to _ a problem to
Q31: Match each term with the correct statement
Q32: Probably the most significant indication that a
Q33: As a support technician,your goals can include
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