Question 1

The three major elements of Caterpillar Inc.'s learning infrastructure include

Accepted Answer

All of the above options are correct as Caterpillar Inc.'s learning infrastructure includes governance, a learning technology infrastructure, and an alignment strategy. Governance refers to the structure and management of the learning system, while a learning technology infrastructure involves the tools and software used to support learning. An alignment strategy ensures that the learning objectives are aligned with the organizational goals, and that the learning outcomes are measurable and evaluated for effectiveness.

Question 2

Durability,portability,and searchable text are three advantages of e-books.

Accepted Answer

E-books can last indefinitely, as there is no physical wear and tear on the book. They can also be easily transported, as they do not take up physical space. Additionally, e-books have searchable text, which allows readers to easily find specific information within the book.

Question 3

The e-commerce model in which a government entity buys or provides goods,services,or information to businesses or individual citizens best defines

Accepted Answer

The e-commerce model described in the question is specifically related to government entities providing goods, services, or information to businesses or individual citizens, which is known as e-government. Choices A, C, and D are not applicable in this scenario.

Question 4

Students do not learn as much in a virtual world,such as Second Life,as they normally do in a traditional classroom.

Accepted Answer

Research has shown that virtual worlds like Second Life can offer immersive, interactive learning experiences that can be as effective as, or in some cases more effective than, traditional classroom settings. These environments allow for innovative teaching methods, engagement, and collaboration that can enhance learning outcomes.

Question 5

C2C is an e-commerce model in which consumers sell directly to other consumers.

Accepted Answer

C2C stands for consumer-to-consumer, which means that individuals sell products or services directly to other individuals. This type of e-commerce is usually facilitated through online platforms or marketplaces, such as eBay or Craigslist.

Question 6

Companies use social networks for training and development.

Accepted Answer

Many companies use social networks like LinkedIn, Twitter, Facebook, and YouTube for training and development purposes. These social networks provide a platform for employees to communicate and collaborate, share knowledge and best practices, and access relevant training resources and courses. It also allows companies to reach a larger audience and provide cost-effective training programs.

Question 7

Competing software and hardware standards are one of several limitations of e-books.

Accepted Answer

Different e-book formats, such as EPUB or MOBI, might not be compatible with all reading devices or programs, leading to confusion and limitations for users. Additionally, some e-readers might not support certain features, like audio or video, which limits the potential of multimedia e-books. These standards and compatibility issues can impede the widespread adoption of e-books.

Question 8

It is easy to control the transmission of copyrighted works downloaded from an e-learning platform.

Accepted Answer

Controlling the transmission of copyrighted works downloaded from an e-learning platform can be challenging, as they can be shared through multiple devices and platforms. Implementing digital rights management solutions and monitoring user activity can help control the illegal sharing of copyrighted materials. However, it is not always easy to have complete control over the transmission of these works.

Question 9

Each of the following is an example of e-government except a(n)

Accepted Answer

eBay is not a government platform, but rather a commercial website. B, C, and D are all examples of e-government as they involve citizens interacting with government agencies or services online.

Question 10

An important advantage of e-learning is that it provides a fear-free and privacy-protected environment in which students can put forth any idea without fear of looking stupid.

Accepted Answer

E-learning often takes place in an online setting where students can ask questions, participate in discussions, and submit assignments without the pressure of face-to-face interactions. This can help to create a more comfortable and safe environment for students to express their thoughts and ideas, regardless of whether they are right or wrong.

Question 11

Caterpillar University enables e-learning through its knowledge management system called

Accepted Answer

The question specifically states that Caterpillar University uses a knowledge management system called "Caterpillar Knowledge Network," so option A is the correct answer. Options B, C, and D are not mentioned in the question and do not accurately describe Caterpillar University's system.

Question 12

In VIS,static models display systems that evolve over time,and the evolution can be presented by animation.

Accepted Answer

Static models in VIS cannot display systems that evolve over time, as they are by definition static and unchanging. Only dynamic models can capture the evolution of a system over time through animation.

Question 13

Organizational knowledge is embedded in human capital,structured capital,and customer and partner capital.

Accepted Answer

Organizational knowledge exists in various forms, including the knowledge possessed by employees (human capital), the structures, processes, and systems that facilitate knowledge management (structured capital), as well as the information gleaned from interactions with customers and partners (customer and partner capital). Therefore, organizational knowledge is embedded in human capital, structured capital, and customer and partner capital.

Question 14

Which of the following is the e-government category that includes all the interactions between a government and its citizens?

Accepted Answer

The e-government category that includes all the interactions between a government and its citizens is government-to-citizens. Therefore, the correct answer is C. Options A, B, and D are incorrect as they refer to specific types of interactions between the government and other entities, such as businesses or individuals.

Question 15

Collaborative commerce is an e-commerce technology that can be used to improve collaboration within and among organizations,frequently in supply chain relationships.

Accepted Answer

Collaborative commerce, also known as c-commerce, refers to the use of technology to facilitate collaboration and communication between organizations, particularly in supply chain relationships. It is a type of e-commerce that aims to streamline and improve the efficiency of business processes by enabling companies to share data, coordinate logistics, and work together more effectively.

Question 16

Expert location systems are designed to assist in career development.

Accepted Answer

Expert location systems help individuals identify and connect with experts in specific fields, facilitating mentorship and networking opportunities that can aid in career development.

Question 17

According to Ellis (2009),a robust learning management system should be able to consolidate training initiatives on a scalable Web-based platform.

Accepted Answer

Ellis (2009) states that a robust learning management system should be able to consolidate training initiatives on a scalable Web-based platform, so the statement is true.

Question 18

Knowledge management as it relates to EC and IT is easy to implement.

Accepted Answer

Implementing knowledge management in the context of electronic commerce (EC) and information technology (IT) can be complex and challenging. It involves building effective information systems, establishing communication protocols, developing knowledge-sharing processes, and ensuring organizational culture, among other things. Consequently, successful knowledge management implementation in EC and IT requires careful planning and execution, tailored to the needs and resources of each organization.

Question 19

Gurus is an online knowledge marketplace where experts exchange information with seekers via a live video chat session for a prearranged fee.

Accepted Answer

The answer of Gurus is an online knowledge marketplace where...

Question 20

E-learning can be extended to students who are not computer literate and do not have access to the Internet.

Accepted Answer

E-learning typically requires basic computer literacy and internet access to participate in online courses and access digital materials.

Quiz 5: Innovative EC Systems: From E-Government to E-Learning, collaborative Commerce, and C2C Commerce