What is the importance of communities of practice (COP)?
A) They consist of chief officers of the organization.
B) They are a supportive culture needed for a KMS to succeed.
C) They provide necessary technology training.
D) All of the above.

Question

Quizplus · Accepted Answer

Communities of practice (COP) provide a supportive culture needed for a knowledge management system (KMS) to succeed. While they may include key organizational officers, their primary function is to facilitate knowledge sharing among individuals with shared interests, expertise or challenges. While technology training may be a part of a COP’s activities, it is not their main purpose. Therefore, options A and C are incorrect, leaving option B as the best choice.

What Is the Importance of Communities of Practice (COP)