Which of the following is not one of the key knowledge performance dimensions that drives competitive advantage?
A) creating a corporate knowledge-driven culture
B) fostering innovation
C) providing customer service
D) facilitating organizational learning

Question

Quizplus · Accepted Answer

Providing customer service is important for business success, but it is not one of the key knowledge performance dimensions that drives competitive advantage. The other options listed (creating a corporate knowledge-driven culture, fostering innovation, and facilitating organizational learning) are all key dimensions that help organizations gain a competitive advantage by leveraging their knowledge assets.

Which of the Following Is Not One of the Key