Which of the following stages in selling focuses on retaining existing customers rather than attracting new ones?

Question

Quizplus · Accepted Answer

Following up is the stage in selling that focuses on retaining existing customers rather than attracting new ones. This involves checking in with the customer after the sale to ensure their satisfaction, answering any questions they may have, and addressing any issues or concerns they may have. By building a strong relationship with existing customers and providing excellent customer service, a seller can encourage repeat business and customer loyalty.

Which of the Following Stages in Selling Focuses on Retaining