
Fast-food manager. As a fast-food manager, you have a high turnover rate. You need to hire two new employees soon as you are short-handed now. You have five applicants. Your employees are the typical high school students who work part time and then eventually quit for better jobs, or when they finish school, get full-time jobs or to go on to college.
Step 1: Which model should you use? (_____ time-driven _____ development-driven)
Step 2: Which questions in your text's normative model (Exhibit 4.9 or 4.10) did you answer and how? (H = high, L = low, NA = not answered/skipped)
Step 3: Which leadership style is the most appropriate?
_____ decide _____ consult individually _____ consult group _____ facilitate _____ delegate
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