Question 1

Research suggests that (1)individuals differ in their level of values development (2)individuals hold different sets of instrumental values at different stages of development,and (3)peoples' value priorities do not change once they become adults.Which statements are correct?
A)All three statements are correct.
B)Only statements 1 and 3 are correct.
C)Only statements 1 and 2 are correct.
D)Only statements 2 and 3 are correct.

Accepted Answer

Statement 1 is true as research has shown that individuals vary in terms of their level of values development. Statement 2 is also correct as studies have found that individuals hold different sets of instrumental values at different stages of development. However, statement 3 is not entirely true, as some studies have shown that people's value priorities can change throughout their lives due to life experiences or changes in circumstances. Therefore, only statements 1 and 2 are correct.

Question 2

As manager,you have decided to enforce a new policy restricting dating in the office.You are comfortable with the policy and have decided that the policy will affect you also.Which ethical test did you most likely employ?
A)Personal gain test
B)Equal treatment test
C)Cost-benefit test
D)Golden rule test

Accepted Answer

The answer of As manager,you have decided to enforce a...

Question 3

Your personal cognitive style is based on which of the following two dimensions?
A)The manner in which you gather information and whether you think it is true
B)The manner in which you gather information and the way in which you act on that information
C)Horizontal and vertical
D)The manner in which others gather information about you and the way you react to their behaviors

Accepted Answer

The two dimensions that determine personal cognitive style are the manner in which you gather information (such as through analysis or intuition) and the way in which you act on that information (such as by being decisive or reflective).

Question 4

Which of the following statements are true? 1.Your cognitive style is the same as your personality type.
2)Your cognitive style is innate and cannot be changed.
3)The three cognitive styles are knowing,planning,and creating.
A)Statement 3 is true,and statements 1 and 2 are false.
B)Statements 2 and 3 are true,and statement 1 is false.
C)None of the statements are true.
D)All of the statements are true.

Accepted Answer

Statement 1 is false because cognitive style and personality type are two separate constructs. Statement 2 is false because while cognitive style may have some innate aspects, it can also be shaped by experiences and learning. Statement 3 is true as knowing, planning, and creating are three cognitive styles identified by researchers.

Question 5

It is obvious that Talia values her privacy as she rarely talks about her husband and children in conversations with her co-workers.Based on Trompenaars' dimensions of national culture,which cultural dimension does Talia's behavior in the workplace most closely relate to?
A)Specific vs.diffuse
B)Achievement vs.ascription
C)Universalism vs.particularism
D)Individualism vs.collectivism
E)Affective vs.neutral

Accepted Answer

Talia's behavior suggests that she values a clear separation between her personal and professional life, which is consistent with the specific culture dimension. In specific cultures, individuals tend to compartmentalize different areas of their lives and value privacy in personal matters, whereas in diffuse cultures, individuals tend to blur the lines between the personal and professional spheres and value interconnectedness and relationships.

Question 6

In Trompenaars' dimensions of national culture,which value dimensions refer to how individuals relate to others? 1.Universalism vs.Particularism
2)Individualism vs.Collectivism
3)Affective vs.Neutral
4)Specific vs.Diffuse
5)Achievement vs.Ascription
6)Past and Present vs.Future
7)Internal vs.External
A)All of the dimensions
B)Only dimensions 1,2,and 4
C)The first five dimensions
D)Only dimension 2

Accepted Answer

The answer of In Trompenaars' dimensions of national culture,which value...

Question 7

Lana was sitting somberly in her office.Her face had an angry expression and she had a tear in her eye.One of her co-workers asked her how she was doing.Lana responded,"I am fine." Concerned,the co-worker asked,"Are you sure?" Lana again responded,"Yes,there is nothing wrong,I am fine." Which emotional intelligence ability does Lana most likely need to develop?
A)Ability to diagnose and recognize your own emotions
B)Ability to control your emotions
C)Ability to recognize and diagnose emotions displayed by others
D)Ability to respond appropriately to others' emotional cues

Accepted Answer

Lana is clearly experiencing emotions that are affecting her behavior and demeanor, but she is not able to accurately diagnose and recognize them in herself. Developing this ability would allow her to better understand and manage her own emotions, which would lead to improved communication and relationships with her colleagues.

Question 8

During a meeting,Bruce turns to you and comments,"We really shouldn't be making a decision until we have got a better handle on the facts and data.New ideas are fine,but if we can't back them up with credible and precise analysis,we shouldn't be taking the risk." Based on this comment,you recognize that Bruce is probably strongest on which dimension of cognitive style?
A)Knowing
B)Planning
C)Creating
D)Accommodating

Accepted Answer

Bruce's emphasis on facts, data, and credible analysis suggests a preference for the "Knowing" cognitive style, which values knowledge and expertise over intuition or subjective experience.

Question 9

Employees at Turner,Inc.are engaged in a debate over the merits of an individual vs.a team-based compensation program.Based on Trompenaars' dimensions of national culture,which cultural dimension does this debate most closely relate to?
A)Universalism vs.particularism
B)Individualism vs.collectivism
C)Affective vs.neutral
D)Achievement vs.ascription
E)Internal vs.external

Accepted Answer

The debate over individual vs. team-based compensation program is related to the cultural dimension of Individualism vs. Collectivism. In individualistic cultures, such as the United States, individuals are motivated by personal achievement and recognition, while in collectivistic cultures, such as Japan, the collective good is emphasized and teamwork is more important than individual achievement.

Question 10

At the beginning of your team's first meeting,Betsy said,"I think it's really important that we develop a clear agenda for what we want to accomplish and then decide who is going to do what." Based on this comment,you suspect that Betsy is strongest on which dimension of cognitive style?
A)Knowing
B)Planning
C)Creating
D)Assimilating

Accepted Answer

Betsy's emphasis on developing a clear agenda and assigning tasks suggests a strength in planning, which is focused on organizing and structuring information to achieve a specific goal.

Question 11

If you believe a government policy would benefit those that are less advantaged than yourself,what view of ethics is this?
A)Golden rule test
B)Equal treatment test
C)Cost-benefit test
D)Personal gain test

Accepted Answer

This view of ethics is based on the principle of equal treatment, where individuals should be treated fairly and equally without discrimination. In this case, the individual believes that a government policy would benefit those who are less advantaged, promoting the idea of equal treatment for all.

Question 12

If you stole something to save a stranger's life (you received no compensation),what would be your level of moral judgment?
A)First level of maturity
B)Second level of maturity
C)Third level of maturity

Accepted Answer

This action reflects the third level of moral maturity, where decisions are made based on universal ethical principles and the consideration of the greater good, rather than personal gain or adherence to laws and social norms.

Question 13

During the 1992 riots in Los Angeles where many individuals took merchandise,some argued that looters took only what they needed,like food and diapers,whereas others argued looters took only what they had been denied by the system,like TVs and stereos.If these looters were focusing on their own needs,what was their level of values maturity?
A)First level of maturity
B)Second level of maturity
C)Third level of maturity

Accepted Answer

The looters were only focusing on their immediate basic needs such as food and diapers, indicating a first level of values maturity according to Lawrence Kohlberg's stages of moral development. At this level, individuals are mainly concerned with their own self-interest and physical needs. They do not consider the broader societal impact of their actions, nor do they recognize the importance of following ethical principles or laws.

Question 14

If your goal in life is to live a stimulating and active life,what is this an example of?
A)Terminal value
B)Instrumental value
C)Attitudinal value
D)Interpersonal need value

Accepted Answer

Terminal values are end-goals or ultimate objectives that an individual seeks to achieve in life. Living a stimulating and active life is an example of a terminal value.

Question 15

You need a little extra money,so you added an extra $100 to your expense reimbursement statement before handing the receipts over to accounting.Your co-worker Sara added over $1000 to her statement.If you believe Sara's actions are worse than yours,what is your level of values maturity?
A)First level of maturity
B)Second level of maturity
C)Third level of maturity

Accepted Answer

The act of adding extra money to the reimbursement statement is unethical and dishonest, regardless of the amount added. Believing that Sara's actions are worse than yours based on the amount added shows a lack of understanding that honesty and integrity should be upheld at all times, regardless of personal gain or the actions of others. This suggests a first level of maturity in terms of values.

Question 16

Which statement is accurate concerning the abilities listed in the author's definition of emotional intelligence and the list provided below? 1.ability to diagnose and recognize emotions
2)ability to control emotions
3)ability to lead a team
4)ability to manage with self-confidence
A)All abilities above are included in the author's definition.
B)Abilities 1 and 3 are included in the author's definition.
C)Abilities 1 and 2 are included in the author's definition.
D)Abilities 1 and 4 are included in the author's definition.
E)None of the abilities are included in the author's definition.

Accepted Answer

The author's definition of emotional intelligence includes the ability to diagnose and recognize emotions (ability 1) and the ability to control emotions (ability 2). The other abilities listed, such as leading a team (ability 3) and managing with self-confidence (ability 4), are not specifically mentioned in the author's definition.

Question 17

You added an extra $100 to your expense statement and Sara added an extra $1000 to her expense statement.If you believe both of you are equally wrong (this does violate company policy),what is your level of values maturity?
A)First level of maturity
B)Second level of maturity
C)Third level of maturity

Accepted Answer

The answer of You added an extra $100 to your...

Question 18

Your boss was arrested for embezzlement at the office.As he walks past you handcuffed,he states,"You know,you and I possess the same values,we just differ by degrees." Which is the boss an example of?
A)Terminal values
B)Poor ethical decision making
C)Poor information gathering
D)Conformity level of values maturity

Accepted Answer

The boss's statement indicates poor ethical decision making, as he is justifying his criminal behavior by stating that the employee and he share the same values but differ only in degree. This justification is a clear example of poor ethical decision making. The other options are not relevant to the situation described.

Question 19

Research indicates that business managers
A)place higher emphasis on personal values rather than social values.
B)place higher emphasis on social values rather than personal values.
C)place higher emphasis on instrumental values rather than terminal values.
D)differ in the emphasis placed on social values according to gender.

Accepted Answer

The answer of Research indicates that business managers
A)place higher emphasis...

Question 20

Javier was getting a drink from the water cooler when Hartman approached excitedly and exclaimed,"Guess what,Javier? I got the deal ...I got the big contract ...we finally closed the sale with that giant computer company.I am so excited." Javier responded in a soft voice,"That's nice." Which emotional intelligence ability does Javier most likely need to develop?
A)Ability to diagnose and recognize your own emotions
B)Ability to control your emotions
C)Ability to recognize and diagnose emotions displayed by others
D)Ability to respond appropriately to others' emotional cues

Accepted Answer

Javier's response shows a lack of ability to respond appropriately to Hartman's emotional cues. He could have shown more enthusiasm or congratulations to Hartman for his accomplishment, but instead responded in a nonchalant manner. Therefore, the ability to respond appropriately to others' emotional cues is the emotional intelligence ability that Javier most likely needs to develop.

Quiz 1: Developing Self-Awareness

Research suggests that (1) individuals differ in their level of values development (2) individuals hold different sets of instrumental values at different stages of development,and (3) peoples' value priorities do not change once they become adults.Which statements are correct?

As manager,you have decided to enforce a new policy restricting dating in the office.You are comfortable with the policy and have decided that the policy will affect you also.Which ethical test did you most likely employ?

Your personal cognitive style is based on which of the following two dimensions?

Which of the following statements are true? 1.Your cognitive style is the same as your personality type. 2) Your cognitive style is innate and cannot be changed. 3) The three cognitive styles are knowing,planning,and creating.

It is obvious that Talia values her privacy as she rarely talks about her husband and children in conversations with her co-workers.Based on Trompenaars' dimensions of national culture,which cultural dimension does Talia's behavior in the workplace most closely relate to?

Employees at Turner,Inc.are engaged in a debate over the merits of an individual vs.a team-based compensation program.Based on Trompenaars' dimensions of national culture,which cultural dimension does this debate most closely relate to?

At the beginning of your team's first meeting,Betsy said,"I think it's really important that we develop a clear agenda for what we want to accomplish and then decide who is going to do what." Based on this comment,you suspect that Betsy is strongest on which dimension of cognitive style?

If you believe a government policy would benefit those that are less advantaged than yourself,what view of ethics is this?

If you stole something to save a stranger's life (you received no compensation) ,what would be your level of moral judgment?

If your goal in life is to live a stimulating and active life,what is this an example of?

You need a little extra money,so you added an extra $100 to your expense reimbursement statement before handing the receipts over to accounting.Your co-worker Sara added over $1000 to her statement.If you believe Sara's actions are worse than yours,what is your level of values maturity?

Which statement is accurate concerning the abilities listed in the author's definition of emotional intelligence and the list provided below? 1.ability to diagnose and recognize emotions 2) ability to control emotions 3) ability to lead a team 4) ability to manage with self-confidence

You added an extra $100 to your expense statement and Sara added an extra $1000 to her expense statement.If you believe both of you are equally wrong (this does violate company policy) ,what is your level of values maturity?

Your boss was arrested for embezzlement at the office.As he walks past you handcuffed,he states,"You know,you and I possess the same values,we just differ by degrees." Which is the boss an example of?

Research indicates that business managers