Identify a key technology in analytical customer relationship management (CRM) systems.
A) failure effect and mode analysis
B) probabilistic risk assessment
C) neural networks
D) data mining
E) cognitive science
Correct Answer:
Verified
Q75: Organizations that effectively utilize _ can more
Q76: _ refers to systems that automate requests,complaints,product
Q77: Which of the following is a main
Q78: Which of the following examples portrays the
Q79: _ refers to using multiple communication channels
Q81: Briefly describe analytical customer relationship management (CRM)systems.
Q82: _ is the process of identifying and
Q83: A collaborative customer relationship management system supports
Q84: Customer relationship management applications are commonly integrated
Q85: Collaborative customer relationship management enhances communication by
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