________ refers to systems that automate requests,complaints,product returns,and information requests.

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Customer service and support systems automate requests, complaints, product returns, and information requests to provide better customer service and support. Data warehouse is a large collection of structured and unstructured data used for business intelligence, not customer service. Enterprise marketing management refers to software and processes for managing marketing campaigns and creating personalized customer experiences. Execution management refers to the management of business operations and processes for achieving specific goals. Sales force automation refers to software and tools for automating and managing sales activities and processes, not customer service.

________ Refers to Systems That Automate Requests,complaints,product Returns,and Information Requests