Briefly describe analytical customer relationship management (CRM)systems.
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Q76: _ refers to systems that automate requests,complaints,product
Q77: Which of the following is a main
Q78: Which of the following examples portrays the
Q79: _ refers to using multiple communication channels
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Q82: _ is the process of identifying and
Q83: A collaborative customer relationship management system supports
Q84: Customer relationship management applications are commonly integrated
Q85: Collaborative customer relationship management enhances communication by
Q86: Sales force automation improves the effectiveness of
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