Key Technologies Within Collaborative Customer Relationship Management (CRM)systems Include Data
Key technologies within collaborative customer relationship management (CRM)systems include data mining,decision support,and other business intelligence technologies that attempt to create predictive models of various customer attributes.
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Q90: List the ways in which collaborative customer
Q91: Analytical customer relationship management (CRM)analyzes customer behavior
Q92: Define the three primary components of a
Q93: Operational customer relationship management system refers to
Q94: _ systems facilitate the sharing of information
Q95: Rather than engaging in conversations with their
Q96: In an operational customer relationship management (CRM),marketing,sales,and
Q97: Customer service and support,the second component of
Q99: Using enterprise marketing management (EMM)tools can help
Q100: Customer relationship management allows organizations to focus
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