List the ways in which collaborative customer relationship management (CRM)enhances communication.
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Q85: Collaborative customer relationship management enhances communication by
Q86: Sales force automation improves the effectiveness of
Q87: Customer relationship management systems collect data that
Q88: List some of the enterprise-wide changes a
Q89: Social media applications enable customers to quickly
Q91: Analytical customer relationship management (CRM)analyzes customer behavior
Q92: Define the three primary components of a
Q93: Operational customer relationship management system refers to
Q94: _ systems facilitate the sharing of information
Q95: Rather than engaging in conversations with their
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