Lower-level managers typically confront what type of decision making?
A)unique
B)non-routine
C)programmed
D)non-programmed
E)non-repetitive

Question

Quizplus · Accepted Answer

Lower-level managers typically deal with routine, repetitive, and known problems, which can be best solved using programmed decisions. Programmed decisions are decisions that are made based on policies that are already established, standard operating procedures, or rules and regulations that guide decision-making in the organization. Such decisions do not require complex analysis, and they do not involve uncertainty or ambiguity, characteristics of non-programmed decisions. Therefore, option C ("programmed") is the best choice. Choice E ("non-repetitive") is incorrect because lower-level managers do encounter repetitive tasks, and it is the middle- and high-level managers who are more likely to handle non-repetitive tasks.

Lower-Level Managers Typically Confront What Type of Decision Making