Making Change Happen
Colin was getting accustomed to his surroundings in state government.His efforts at getting people to accept change had met with a little resistance due to his and his new director's efforts and the hard work of his subordinates.But now the hard part had really started - actually managing the change.What techniques could he and his department's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his department: the structure, technology and people.
-Refer to Making Change Happen (Scenario) .If the new department's director decided to remove layers in the agency and increase the span of managerial control, this would be considered changing the ________.
A) structural design
B) degree of centralisation
C) selection process
D) technological design
E) structural components
Correct Answer:
Verified
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