From a supply chain perspective,______ can be defined as the ability to satisfy customers in terms of time,reliability,convenience,and communication.
A)order completion
B)order fulfillment
C)customer satisfaction
D)customer service

Question

Quizplus · Accepted Answer

Customer service in a supply chain context refers to the ability to meet customer expectations regarding time, reliability, convenience, and communication.

From a Supply Chain Perspective,______ Can Be Defined as the Ability