The ______ dimension of customer service is the ability of the supply chain to reduce the cycle time involved in fulfilling a customer order from the point an order was received.
A)time
B)reliability
C)communication
D)convenience

Question

Quizplus · Accepted Answer

The time dimension of customer service refers to the speed or cycle time involved in fulfilling a customer order, from the time the order is received to the time it is delivered. This dimension is critical for customers who require fast delivery or have time-sensitive needs.

The ______ Dimension of Customer Service Is the Ability of the Supply