What is the number one global management tool that was used for 2014-2015?
A)Customer relationship management
B)Employee engagement surveys
C)Outsourcing
D)Benchmarking
E)Mission and vision statements

Question

Quizplus · Accepted Answer

According to a survey conducted by Deloitte, the number one management tool used globally for 2014-2015 was customer relationship management, with 75% of organizations citing it as a top management tool. Employee engagement surveys and outsourcing were also commonly used, but not as frequently as customer relationship management. Benchmarking and mission and vision statements were not listed as top management tools in this survey.

What Is the Number One Global Management Tool That Was