The jobs at Acme Global are very standardized.Each job has a clear job description and there are many policies,procedures,and rules for employees to follow.This creation of a routine way of doing jobs suggests that Acme Global has a high degree of ______ in its structure.
A) centralization
B) spatial differentiation
C) formalization
D) horizontal differentiation

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which an organization has formal rules, policies, and procedures. The standardization of job descriptions and clear guidelines for employees to follow indicate a highly formalized structure at Acme Global.

The Jobs at Acme Global Are Very Standardized