Acme Global is analyzing how it can take customers away from organizations in other industries and whether organizations in other industries could take its customers away.It is analyzing the ______ in the five forces model.
A) power of suppliers
B) threat of substitute products and services
C) potential new entrants
D) rivalry among competitors

Question

Quizplus · Accepted Answer

The analysis of how Acme Global can take customers away from organizations in other industries and whether organizations in other industries could take its customers away is related to the threat of substitute products and services in the five forces model. This force refers to the potential of other products or services to replace or substitute the products or services offered by the company. Therefore, option B is the correct answer. Options A, C, and D relate to other forces in the model.

Acme Global Is Analyzing How It Can Take Customers Away