Holly had an idea for improving the process of recording invoices.When she told her boss about her idea,he told her it was a good idea but the department would stick with the old system.When she asked why they could not change to the new system,her boss would only say,"We have always done it this way and it makes sense to us." This is an example of the ______ level of culture.
A) behavior
B) values and beliefs
C) assumptions
D) objective

Question

Quizplus · Accepted Answer

This scenario reflects the assumptions level of culture, as the boss's response indicates a deeply ingrained belief or assumption that the old system works and should not be changed. It is not just a matter of behavior or values and beliefs, as the boss's response indicates a resistance to change based on assumptions about the way things should be done. The objective level is not relevant in this scenario.

Holly Had an Idea for Improving the Process of Recording