According to the textbook,the heart of performance analysis is distinguishing between which of the following?
A) Different supervisory practices
B) Can't do and won't do problems
C) Employee training levels
D) Education levels of employees
E) Experience levels of employees

Question

Quizplus · Accepted Answer

The heart of performance analysis is distinguishing between "can't do" and "won't do" problems. This means identifying whether performance issues stem from a lack of ability (can't do) or a lack of motivation (won't do) on the part of the employee. This distinction helps managers determine the most appropriate course of action to address the performance issue.

According to the Textbook,the Heart of Performance Analysis Is Distinguishing