In the Third Step of the Termination Interview Process Described

In the third step of the termination interview process described in the textbook,the manager should

A) describe the situation rather than attack the employee personally.
B) smile and be friendly, but also be direct and accommodating in order to ensure that the employee's opinion is considered in the final decision.
C) get to the point by informing the employee of the decision.
D) get to the point, but reassure the employee this was not the manager's decision and that the final decision is open for discussion.
E) describe the situation extensively and spend a significant portion of the interview comparing the employee's performance to that of his/her colleagues.