Question 1

All of the following are negotiating guidelines EXCEPT ________.

Accepted Answer

Building a reputation for being fair and firm and controlling your emotions are keys to negotiations. Negotiations involve making compromises, but negotiations should not be hurried.

Question 2

The National Air Traffic Controllers Association and the Federal Aviation Administration have reached an impasse during collective bargaining.Which of the following will most likely be used to reach a settlement?

Accepted Answer

Presidential emergency fact-finding boards have successfully resolved impasses in certain critical transportation disputes. Mediation and arbitration are less likely to be used during a national emergency strike.

Question 3

Union members at ABC Manufacturing are striking because management and the union failed to reach an agreement on the health benefits aspect of a contract.This is most likely an example of a(n)________ strike.

Accepted Answer

An economic strike results from a failure to agree on the terms of a contract. Unions call unfair labor practice strikes to protest illegal conduct by the employer. A wildcat strike is an unauthorized strike occurring during the term of a contract. A sympathy strike occurs when one union strikes in support of the strike of another.

Question 4

The United Auto Workers went on strike support the employees of the Detroit News,Detroit Free Press,and USA Today.This is an example of a(n)________ strike.

Accepted Answer

A sympathy strike occurs when one union strikes in support of the strike of another union.

Question 5

Negotiators use all of the following types of third-party interventions to overcome an impasse EXCEPT ________.

Accepted Answer

Negotiators use three types of third-party interventions to overcome an impasse: mediation, fact finding, and arbitration. Arbitration may be either binding or nonbinding. Picketing is not a third-party intervention method.

Question 6

Arbitration means ending an impasse by ________.

Accepted Answer

Arbitration is the most definitive type of third-party intervention because the arbitrator may have the power to decide and dictate settlement terms. Unlike mediation and fact-finding, arbitration can guarantee a solution to an impasse.

Question 7

Fact finding seeks to end an impasse by ________.

Accepted Answer

A fact finder is a neutral party who studies the issues in a dispute and makes a public recommendation for a reasonable settlement.

Question 8

Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

Accepted Answer

Arbitration is the most definitive type of third-party intervention because the arbitrator may have the power to decide and dictate settlement terms. With binding arbitration, both parties are committed to accepting the arbitrator's award. With nonbinding arbitration, they are not.

Question 9

All of the following are examples of mandatory bargaining items EXCEPT ________.

Accepted Answer

Mandatory bargaining items, such as wages, hours, and severance pay, must be bargained over if introduced by one of the parties. Permissible bargaining items, such as cafeteria prices, become part of negotiations through joint agreement.

Question 10

Which of the following is an illegal bargaining item?

Accepted Answer

Illegal bargaining items are items in collective bargaining that are forbidden by law, such as discriminatory treatment. Drug testing is a mandatory item. Continuance of past contracts and memberships of the bargaining team are permissible items.

Question 11

Which intervention method listed below is the most definitive of all third-party interventions?

Accepted Answer

Arbitration is the most definitive type of third-party intervention because the arbitrator often has the power to determine and dictate the settlement terms. Unlike mediation and fact finding, arbitration can guarantee a solution to an impasse. With binding arbitration, both parties are committed to accepting the arbitrator's award, but with nonbinding arbitration, they are not.

Question 12

Managers from Ford and representatives from United Auto Workers are in the first stage of collective bargaining over benefits and wages.Which of the following is most likely occurring?

Accepted Answer

In the first stage of bargaining, each side presents its demands. At this stage, both parties are usually quite far apart on some issues. Other steps in the bargaining process involve forming committees, checking terms, and trading demands.

Question 13

All of the following are examples of permissible bargaining items EXCEPT ________.

Accepted Answer

Mandatory bargaining items are items in collective bargaining that a party must bargain over if they are introduced by the other party, such as severance pay. Permissible bargaining items become a part of negotiations only through the joint agreement of both management and union. Indemnity bonds, use of union label, and strikebreaker employment are permissible items, while drug testing is a mandatory item.

Question 14

Which of the following terms refers to a collective bargaining situation that occurs when the parties are NOT able to move further toward settlement?

Accepted Answer

In collective bargaining, an impasse occurs when the parties are not able to move further toward settlement. An impasse usually occurs because one party is demanding more than the other will offer.

Question 15

Under which scenario would an HR manager be required to rehire a striker who wanted to be reinstated?

Accepted Answer

If the strike were an unfair labor practice strike, the strikers would be entitled to return to their jobs if the employer makes an unconditional offer for them to do so. In an economic strike, employee replacements can be deemed permanent and would not have to be let go to make room for strikers who decided to return.

Question 16

During the term of their contract with ABC Manufacturing,members of the firm's employee union participate in an unauthorized strike.This is most likely an example of a(n)________ strike.

Accepted Answer

A wildcat strike is an unauthorized strike occurring during the term of a contract.

Question 17

Which third-party intervention is commonly used in national emergency disputes?

Accepted Answer

Presidential emergency fact-finding boards have successfully resolved impasses in certain critical transportation disputes. Mediation and arbitration are less likely to be used during a national emergency strike.

Question 18

You are the HR manager at a firm that is currently dealing with an unfair labor practice strike.Which of the following responses would be LEAST appropriate for you to take?

Accepted Answer

Employers cannot permanently replace strikers who are protesting unfair labor practices. However, shutting down the area, contracting out work, and having supervisors fill positions are appropriate options in such a situation.

Question 19

Which of the following is a characteristic of good-faith bargaining?

Accepted Answer

Good-faith bargaining is characterized by both parties making every reasonable effort to arrive at an agreement. Proposals are matched with counterproposals in good-faith bargaining. The other choices are indicators that bargaining is not in good faith.

Question 20

Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?

Accepted Answer

With mediation, a neutral third party tries to assist the principals in reaching agreement. The mediator usually holds meetings with each party to determine where each stands regarding its position, and then uses this information to find common ground for further bargaining.

Quiz 13: Labor Relations and Collective Bargaining