Question 1

Heart disease,accidents,depression,anxiety,and early onset Alzheimer's disease have been linked to job stress.

Accepted Answer

Job stress has serious consequences for employer and employer. The human consequences of job stress include anxiety, depression, anger, and various physical consequences, such as cardiovascular disease, headaches, accidents, and possibly even early onset Alzheimer's disease.

Question 2

TGV Enterprises wants to prevent workplace violence.What is the first step the firm should most likely take?

Accepted Answer

Heightened security measures are an employer's first line of defense, whether the violence derives from co-workers, customers, or outsiders. With about 30% of workplace attacks committed by co-workers, screening out potentially explosive internal and external applicants is the employer's next line of defense.

Question 3

OSHA's standards regarding computer workstations,ergonomic keyboards,and advances in computer screen technology have nearly eliminated problems such as eyestrain,backaches,and carpal tunnel syndrome.

Accepted Answer

OSHA has no specific standards that apply to computer workstations. Even with advances in computer screen technology, there's still a risk of monitor-related health problems at work. Backaches and neckaches are also widespread among computer users. There may also be a tendency for computer users to suffer from carpal tunnel syndrome due to repetitive use of the hands and arms at uncomfortable angles.

Question 4

Tardiness and lying are early-stage behaviors that indicate a worker's possible alcoholism.

Accepted Answer

Tardiness, lying, and leaving work early are early stage alcoholism signs.

Question 5

Which term refers to using security and surveillance systems cost effectively in order to reduce the need for constant human surveillance?

Accepted Answer

Mechanical security is the utilization of security systems such as locks, intrusion alarms, access control systems, and surveillance systems to reduce the need for continuous human surveillance. Natural security means taking advantage of the facility's natural or architectural features in order to minimize security problems. Organizational security means using good management to improve security.

Question 6

In recent years how many workers were victims of workplace violence according to the text?

Accepted Answer

Violence against employees is a huge problem at work. In recent years, there were 400 workplace homicides and about 2 million worker victims of workplace violence.

Question 7

Most violent attacks that occur in the workplace are committed by ________.

Accepted Answer

Violence against employees is a huge problem at work. Customers, not coworkers, are more often the perpetrators. One report called bullying the "silent epidemic" of the workplace, "where abusive behavior, threats, and intimidation often go unreported." Sadly, many assaults involve a current or former partner or spouse.

Question 8

Which of the following is NOT a step a business can take to protect itself from terror attacks?

Accepted Answer

Employers should identify an upwind, off-site location near the facility to use as a staging area for all evacuated personnel. Employers can prevent terror attacks by checking mail, making evacuation plans, and establishing crisis management teams.

Question 9

Identifying security and other corporate risks is known as ________.

Accepted Answer

Identifying security and other corporate risks falls within the domain of enterprise risk management, which means identifying risks, and planning to and actually mitigating these risks. Eliminating crime and enhancing facility security are two important issues with enterprise risk management.

Question 10

You are a manager at a retail store,and you need to fire an employee who has threatened violence against a co-worker.Which of the following would be most appropriate in this situation?

Accepted Answer

Terminations with high-risk employees should be kept brief and to the point. Employers should offer as generous of a severance package as possible to prevent angering the employee. Meetings should occur early in the day, and the terminated worker should not be allowed to return to his or her workstation.

Question 11

In most cases,what is the first step in establishing a basic security program at a workplace?

Accepted Answer

Security programs often start with an analysis of the facility's current level of risk. The employer, preferably with the aid of security experts, should assess the company's exposure. After assessing the potential current risk, an employer may turn to natural, mechanical, or organizational security.

Question 12

Which term refers to using good management to improve the security of a facility?

Accepted Answer

Organizational security means using good management to improve security. Mechanical security is the utilization of security systems such as locks, intrusion alarms, access control systems, and surveillance systems to reduce the need for continuous human surveillance. Natural security means taking advantage of the facility's natural or architectural features in order to minimize security problems.

Question 13

The majority of women murdered in the workplace are the victims of ________.

Accepted Answer

Fatal workplace violence against women has several sources. Of all females murdered at work, more than three-fourths are victims of random criminal violence carried out by an assailant unknown to the victim, as might occur during a robbery. Family members, co-workers, or previous friends or acquaintances commit the remaining criminal acts.

Question 14

The security guards and tellers at National Bank receive extensive training on how to handle medical emergencies,angry customers,and suspicious packages.Which of the following security programs is most likely being used at National Bank?

Accepted Answer

Organizational security means using good management to improve security, which involves proper training and motivation. Mechanical security is the utilization of security systems such as locks, intrusion alarms, and surveillance systems to reduce the need for continuous human surveillance.

Question 15

The mail room at Citibank uses special scanners to check the safety of incoming mail.This is most likely an example of ________.

Accepted Answer

Mechanical security is the utilization of security systems such as locks, intrusion alarms, access control systems, and surveillance systems to reduce the need for continuous human surveillance. Organizational security means using good management to improve security.

Question 16

________ means taking advantage of a facility's architectural features in order to minimize security problems.

Accepted Answer

Natural security means taking advantage of the facility's natural or architectural features in order to minimize security problems. Mechanical security is the utilization of security systems such as locks, intrusion alarms, access control systems, and surveillance systems to reduce the need for continuous human surveillance. Organizational security means using good management to improve security.

Question 17

What are the factors leading to job stress? What advice would you give to a co-worker experiencing job stress?

Accepted Answer

The answer of What are the factors leading to job...

Question 18

What steps can employers take to prevent the entry or spread of infectious diseases in the workplace?

Accepted Answer

The answer of What steps can employers take to prevent...

Question 19

Workaholics typically experience no stress at work because they enjoy challenging themselves.

Accepted Answer

People with Type A personalities-people who are workaholics and who feel driven to always be on time and meet deadlines-normally place themselves under greater stress than do others.

Question 20

Which of the following is NOT among the common clues that usually precede a violent incident at work?

Accepted Answer

Verbal threats of violence, erratic behavior that shows a lack of perception, and isolationist tendencies are common clues that typify potentially violent employees. A violent act is less likely to be preceded with a written threat.

Quiz 14: Improving Occupational Safety, Health, and Risk Management