Processes can have effectiveness or efficiency objectives,or both.
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Q12: Efficiency and effectiveness occur only at the
Q13: The primary objective of sales and marketing
Q14: Resources are defined as tasks within a
Q15: In a dynamic process,the activities typically follow
Q16: An objective is a desired goal an
Q18: Efficiency objectives seek to conserve limited resources
Q19: Operational service processes include Track Orders,Customer Support,and
Q20: A role is a subset of the
Q21: Information systems (IS)can improve a process by
Q22: Diagrams of suggested improvements are called "as-is"
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