Which of the following jobs in a high-tech company would be considered a "high-touch job"?
A) traveling sales reps who meet with the owners or managers of electronics stores
B) the bookkeepers who work in the company's accounts payable department
C) the building's maintenance managers, who make sure the physical plant remains in good working order
D) the warehouse staff who fulfill customers' orders
E) the web designer who designs and continuously updates the company's website

Question

Quizplus · Accepted Answer

Middle managers are critical for organizational success because they implement the strategic plans created by CEOs and top managers. In other words, these managers have the type of "high-touch" jobs-dealing with people rather than computer screens or voice-response systems-that can directly affect employees, customers, and suppliers.

Which of the Following Jobs in a High-Tech Company Would