Question 1

One of three dimensions of situational control in the contingency leadership model, ________ is the extent to which tasks are routine, unambiguous, and easily understood.

Accepted Answer

Task structure is the dimension referring to the extent to which tasks are routine, unambiguous, and easily understood. The more structured the jobs, the more influence a leader has.

Question 2

Increasing employee psychological empowerment requires four kinds of behaviors, including all of the following EXCEPT

Accepted Answer

Increasing employee psychological empowerment requires four kinds of behaviors-leading for (1) meaningfulness, (2) self-determination, (3) competence, and (4) progress.

Question 3

Organizations may apply trait theory by

Accepted Answer

Organizations may apply trait theory by using personality and trait assessments in their selection and evaluation processes.

Question 4

Chung manages his employees by carefully monitoring their production, comparing what they do to predicted schedules and desired budgets. Chung can best be described as a ________ leader.

Accepted Answer

The primary purpose of task-oriented leadership behaviors is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization.

Question 5

In Fiedler's contingency leadership model, ________ is the amount of influence a leader has in his or her immediate work environment.

Accepted Answer

Situational control is how much control and influence a leader has in the immediate work environment.

Question 6

When JP saw Helene in the stockroom stuffing her purse with expensive printer cartridges, Helene was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." What was Helene using on JP?

Accepted Answer

Personal appeals occur when one refers to friendship and loyalty when making a request. Example: "We've known each other a long time, and I'm sure I can count on you."

Question 7

Which of the following would be considered a negative interpersonal trait often found in leaders?

Accepted Answer

Machiavellian leaders display a cynical view of human nature and condone opportunistic and unethical ways of manipulating people, putting results over principles.

Question 8

Which of the following is NOT a behavioral leadership approach?

Accepted Answer

Four categories of behavioral leadership approaches are (1) task-oriented behavior, (2) relationship-oriented behavior, (3) passive behavior, and (4) transformational behavior.

Question 9

Brenda apologized to Dharma for an e-mail that upset him. She said she had chosen an inconsiderate way of stating her idea, and that she'd be happy to discuss it further. Brenda is

Accepted Answer

Consideration is leadership behavior that is concerned with group members' needs and desires and that is directed at creating mutual respect or trust. Consideration behavior promotes social interaction and identification with the team and leader.

Question 10

Christian brought his proposal to Rita before the meeting saying, "I'm sure you have some ideas on this, and we could try to get them incorporated upfront." Which influence tactic is Christian using?

Accepted Answer

Consultation means trying to get others to participate in planning, decision making, and changes. Example: "I wonder if I could get your thoughts about this matter."

Question 11

Fiedler's contingency leadership model determines if a leader's style is

Accepted Answer

The contingency leadership model determines if a leader's style is (1) task-oriented or (2) relationship-oriented and if that style is effective for the situation at hand.

Question 12

The ________ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders.

Accepted Answer

Trait approaches to leadership attempt to identify distinctive characteristics that account for the effectiveness of leaders.

Question 13

________ is the questionnaire used in Fiedler's model to determine leadership orientation.

Accepted Answer

To find out if you are task-oriented or relationship-oriented, you or your employees would fill out a questionnaire (known as the least preferred coworker [LPC] scale), in which you think of the coworker you least enjoyed working with and rate him or her according to an eight-point scale of 16 pairs of opposite characteristics.

Question 14

________ leadership approaches attempt to determine the unique behaviors used by effective leaders.

Accepted Answer

Behavioral leadership approaches attempt to determine the unique behaviors displayed by effective leaders.

Question 15

Trevor's peers were surprised when he received a promotion and suddenly became their supervisor. They thought he was rather unreliable and weren't sure he was up to the task. According to the contingency model, Trevor has

Accepted Answer

The leader-member relations dimension of the contingency model, the most important component of situational control, reflects the extent to which a leader has or doesn't have the support, loyalty, and trust of the work group.

Question 16

Using threats or intimidation to persuade someone is which influence tactic?

Accepted Answer

Pressure tactics use demands, threats, or intimidation to gain compliance. For example, "If this doesn't happen, you'd better think about cleaning out your desk."

Question 17

________ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

Accepted Answer

Fiedler's contingency model requires a manager to assess her own leadership orientation (task-oriented or relationship-oriented) and the level of her situational control (the degree of influence the manager has on factors like the work environment, team dynamics, and resources available). Based on these assessments, the model helps the manager match her leadership style to the situation and maximize the team's effectiveness.

Question 18

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ________ approach.

Accepted Answer

Proponents of the contingency approach to leadership believe that effective leadership behavior depends on the situation at hand.

Question 19

Which of the following is characteristic of men in the workplace, compared with women?

Accepted Answer

Women display more relationship leadership and use a more democratic or participative style than men. In contrast, men use a more autocratic and directive style. Peers and managers rate women executives as more effective than men.

Question 20

Research indicates that women tend to display more ________ leadership, while men tend to display more ________ leadership.

Accepted Answer

Women have been found to display more relationship leadership, whereas men have been found to display more task leadership.

Quiz 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader