A company that awards points to its salespeople for making a sale and then allows those points to be exchanged for vacation packages is using ________ to modify sales behavior.

Question

Quizplus · Accepted Answer

A token economy is a system where desirable behaviors are reinforced with tokens that can be exchanged for rewards or privileges. In this case, the salespeople are receiving points as tokens for making sales, and those points can be exchanged for vacation packages. This is a token economy used to modify sales behavior.

A Company That Awards Points to Its Salespeople for Making