Max does not like his team lead,Ella.He finds her rude and believes that she is out to get him.After Ella insults him in front of the entire office for coming to work ten minutes late,Max decides to bail out on an important team presentation to get back at her.Based on the information provided in this scenario,this situation is most likely going to escalate into _____.
A)substantive conflict
B)functional conflict
C)personalized conflict
D)procedural conflict

Question

Quizplus · Accepted Answer

The situation described in the scenario involves a conflict that is personal in nature, as Max dislikes Ella and thinks that she is out to get him. His decision to bail out on an important presentation is likely to be seen by Ella as a personal attack, which could intensify their conflict. This points towards a personalized conflict, where the disagreement is rooted in personal differences or animosity between the parties involved.

Max Does Not Like His Team Lead,Ella