Which of the following statements is true about mandatory complaint-resolution procedures?
A)One of the primary objectives of such procedures is to avoid costly litigation.
B)Such procedures do not apply to nonunion hourly employees.
C)In such procedures, complaints are handled externally.
D)Such procedures cannot be used to handle discrimination charges.

Question

Quizplus · Accepted Answer

One of the primary objectives of mandatory complaint-resolution procedures is to avoid costly litigation by resolving issues internally before they escalate to lawsuits.

Which of the Following Statements Is True About Mandatory Complaint-Resolution