Harry is a supervisor at Icecube Inc.Which of the following guidelines should he bear in mind for resolving complaints and grievances effectively in the workplace?
A)He should "talk down" to the employees if they persist in loud arguments.
B)He must avoid seeking assistance from HR staff or higher-level managers.
C)He must attempt to resolve conflicts publicly, not privately.
D)He should take care to check whether a grievance is valid under a labor agreement or not.

Question

Quizplus · Accepted Answer

Harry should take care to check whether a grievance is valid or not under a labor agreement. This will help him to resolve the issue effectively and efficiently. The other options are not recommended for effective resolution of complaints and grievances in the workplace.

Harry Is a Supervisor at Icecube Inc