A Fortune 500 management consulting firm conducts Project Management Preparatory Academies for its clients in which participants spend 70 hours learning how to create a differential competitive advantage through their employees.Which of the following most likely accounts for the participants' interest?
A) The maintenance of employee relations is the latest trend in business.
B) Satisfied employees yield satisfied customers.
C) The participants' companies probably lack a competitive advantage.
D) Employees need only job security to be satisfied in their work.
Correct Answer:
Verified
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