Which of the following is NOT an element of the affective quality of an environment's atmosphere?
A) music
B) odours
C) knowledgeable salespeople
D) lights

Question

Quizplus · Accepted Answer

The affective quality of an environment's atmosphere refers to the emotional experience of individuals within the environment. Music, odours, and lights all contribute to this emotional experience, but the presence of knowledgeable salespeople is not necessarily a direct contributor to the atmosphere's affective quality. However, knowledgeable salespeople may indirectly contribute to a positive atmosphere through their helpfulness and ability to assist customers in finding what they need.

Which of the Following Is NOT an Element of the Affective