Which behaviour violates generally accepted norms of conduct?

Question

Quizplus · Accepted Answer

Consumer misbehaviour refers to behaviour that violates generally accepted norms of conduct, whereas the other options do not necessarily involve such violations. Consumer defiance is a deliberate refusal to conform to authority or rules, but it may not necessarily violate norms of conduct. Consumer misconduct refers to actions that are illegal or unethical, but again, they may not necessarily violate social norms. Consumer complaining is simply expressing dissatisfaction with a product or service, which is a common and acceptable consumer behaviour.

Which Behaviour Violates Generally Accepted Norms of Conduct