Analyzing key success factors leads one to ask the following two questions:
A)What do customers want which we could supply profitably and what should the firm do to survive competition?
B)What do customers want and what type of operational changes should a firm implement to survive competition?
C)Which of the five forces of competition are critical for a firm's survival and how could the firm deal with them?
D)How should managers analyse information collected from the market and what should they do about it?

Question

Quizplus · Accepted Answer

The question emphasizes on the two key factors for a firm's success - understanding customer needs and profitability. Hence, option A is the best choice as it brings out the importance of supplying what customers want profitably and surviving competition by meeting customer expectations. Options B and D are incomplete in addressing the profitability aspect, while option C focuses only on the competition aspect without considering customer needs.

Analyzing Key Success Factors Leads One to Ask the Following