Porter's value chain
A)can only be used to analyse cost leadership strategies.
B)can be used to look at the current and additional costs of changes in a differentiation strategy.
C)can be used to examine the current and additional service levels offered to customers in a differentiation strategy.
D)b and c.

Question

Quizplus · Accepted Answer

Porter's value chain can be used to analyze both cost leadership and differentiation strategies. In a differentiation strategy, the value chain can be used to examine both the current and additional service levels offered to customers, as well as the associated costs of making changes to the strategy.

Porter's Value Chain