What do we call the point at which a customer and a company representative exchange information and develop learning relationships?
A)social contact
B)interaction
C)empowering moment
D)equilibrium point

Question

Quizplus · Accepted Answer

The point at which a customer and a company representative exchange information and develop learning relationships is typically referred to as an interaction. This term encompasses a wide range of situations, from brief exchanges at a store or on social media to more in-depth conversations via phone or email. It is important for companies to facilitate positive interactions with customers in order to build trust and cultivate lasting relationships.

What Do We Call the Point at Which a Customer