Research shows that sales reps are spending less time selling and more time on "administrative" tasks, such as the upkeep of the management of CRM systems. What is needed to rectify this situation?
A)cloud storage
B)customer relationship automation
C)better management of data
D)better managers to evaluate the data

Question

Quizplus · Accepted Answer

Customer relationship automation tools can handle administrative tasks such as updating customer data in CRM systems, freeing up more time for sales reps to focus on actual selling. Cloud storage and better management of data may also be helpful, but they do not directly address the issue of reducing administrative tasks for sales reps. Better managers to evaluate the data may be beneficial, but may not necessarily solve the problem of sales reps being burdened with administrative tasks.

Research Shows That Sales Reps Are Spending Less Time Selling