Mr. Rai had an issue with the Sony laptop he had bought from Future Shop. Both Sony and Future Shop worked together to ensure Mr. Rai's problems were solved satisfactorily. What is this a good example of?

Question

Quizplus · Accepted Answer

This is a good example of channel partnering, where two companies work together to ensure customer satisfaction. Sony and Future Shop are partners in this case, and they have collaborated to address Mr. Rai's issues with the laptop.

Mr Rai Had an Issue with the Sony Laptop He