Which of the following telephone courtesies should be used while on the telephone with a patient?

Name: Which of the following telephone courtesies should be used while on the telephone with a patient?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Using buffer words such as "please" and "thank you" can help maintain a polite and professional tone while on the telephone with a patient. Using jargon or slang may confuse the patient and make them feel uncomfortable, and never using the caller's name may come across as impersonal.

Which of the Following Telephone Courtesies Should Be Used While