Which of the following is a drawback of organizational citizenship behavior (OCB) ?
A) OCB can lead to the stagnation of organizational innovation and creativity.
B) OCB tends to make fellow employees feel more negative about their jobs.
C) If OCB interferes with completing one's actual job duties,it can take a toll on performance and organizational success.
D) OCB does not comply with an employee's formal job responsibilities and tends to have a negative impact on employee morale.
Correct Answer:
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