One of the four goals of delivering bad news is to ________.
A) state the news clearly, yet sensitively
B) protect the audience's self-esteem by only hinting at the news
C) offend your audience if necessary to get the message across
D) gloss over the facts that may cause legal complications
E) budget additional time to re-explain the message
Correct Answer:
Verified
Q2: Before _ a bad-news message,_ the situation
Q3: Of all the features in your message,the
Q4: Which of the following questions should be
Q7: Which of the following is an advantage
Q11: Which of the following questions is a
Q13: To share some important bad news with
Q14: To soften the impact of the bad
Q17: To be effective,a bad-news message should _.
A)
Q18: When possible,which method of delivering bad news
Q21: What is the difference between using a
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