What is the difference between using a direct or an indirect approach to bad news?

Question

Quizplus · Accepted Answer

The difference between using a direct or an indirect approach to bad news lies in the order of the bad news and explanations. In a direct approach, the bad news is presented first, followed by an explanation, while in an indirect approach, the explanation comes before the bad news. Other factors such as the use of a buffer statement, level of detail, discussion of alternatives, and the close of the message can be used in both approaches, but the order of bad news and explanation is the key difference.

What Is the Difference Between Using a Direct or an Indirect