Solved

Salespeople Know That Sometimes a Customer Will Not Be Satisfied

Question 48

Multiple Choice

Salespeople know that sometimes a customer will not be satisfied with the negotiation no matter what you say or do.In these situations,salespeople need to remember to:


A) Avoid direct denial if you want to build long-term relationships.
B) Compensate for deficiencies in order to overcome customer dissatisfaction.
C) Never allow your personal feeling to affect negotiations.
D) All of the choices are correct.

Correct Answer:

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