Leona plans to use role playing in the next sales training session.She knows role playing can:

Question

Quizplus · Accepted Answer

Role playing allows salespeople to practice and develop their selling skills in a safe environment. They can receive feedback and make adjustments to their approach without the pressure of an actual sale. Role playing also helps to build confidence and improve communication skills.

B and C are incorrect because role playing does not reduce the need for product knowledge (as it requires familiarity with the product or service being sold) and it may still involve critiquing (although in a more constructive and supportive way). D is incorrect because not all choices are correct.

Leona Plans to Use Role Playing in the Next Sales