Which of the following provides customer satisfaction by converting inputs into finished products?
A) a merchant wholesaler
B) a retailer
C) form utility
D) ownership utility

Question

Quizplus · Accepted Answer

Form utility is the process of converting raw materials, components, and other inputs into finished products that meet customer needs and expectations, thus providing customer satisfaction. A merchant wholesaler and a retailer are both intermediaries that facilitate the transfer of goods from producers to consumers, but they do not necessarily directly create form utility. Ownership utility is the benefit that comes from transferring ownership of a product from one party to another, and does not directly relate to the production process.

Which of the Following Provides Customer Satisfaction by Converting Inputs