Laura knows the sales presentation she just made did not go well. The prospect is a leader in the local Chamber of Commerce and she is concerned her poor presentation might lead to:
A)lead qualifications
B)bird dogging
C)spam
D)negative referrals
E)influential centrality

Question

Quizplus · Accepted Answer

Negative referrals are when a prospect shares their negative experience with others. As the prospect is a leader in the local Chamber of Commerce, their negative referral could potentially harm Laura's reputation and make it harder for her to acquire new clients.

Laura Knows the Sales Presentation She Just Made Did Not